bj365 Privacy Policy

At bj365, we take privacy seriously. When you register on bj365, deposit money, play games, or contact our support team, you share personal information with us. This Privacy Policy explains what we do with that information, who we share it with, how long we keep it, and what rights you have over it.

This policy applies to all personal data collected through the bj365 website at bj365.club, the bj365 mobile app, and any communications between you and the bj365 support team. It should be read alongside the bj365 Terms and Conditions.

We are committed to handling your data responsibly and transparently. If you have any questions about how bj365 uses your personal information, you can contact us at any time at [email protected].

bj365 collects personal data in several ways — directly from you when you register or contact support, automatically when you use the platform, and from third parties such as payment processors during the verification process.

bj365 does not collect sensitive personal data such as racial or ethnic origin, political opinions, religious beliefs, or health information unless specifically required by law or regulatory obligation.

bj365 uses your personal data only for legitimate purposes directly related to operating the platform and fulfilling our obligations to you as a player. We do not use your data for purposes that are incompatible with those stated in this policy.

• To create and manage your bj365 account and verify your identity.
• To process deposits and withdrawals via bKash, Nagad, and Rocket.
• To detect and prevent fraud, money laundering, and underage gambling on bj365.
• To provide customer support and respond to your queries.
• To send you account-related notifications such as deposit confirmations and withdrawal updates.
• To send promotional communications about bj365 offers and bonuses — only if you have opted in.
• To analyse platform usage and improve the bj365 gaming experience.
• To comply with legal and regulatory obligations applicable to bj365.
• To enforce the bj365 Terms and Conditions and protect the rights of other players.

bj365 processes your personal data on one or more of the following legal bases, depending on the specific purpose of the processing:

• Contract performance — processing is necessary to operate your bj365 account and fulfil the agreement between you and bj365, including processing payments and providing access to games.
• Legal obligation — bj365 is required by law to collect and retain certain data, including identity verification records and transaction histories, for anti-money laundering and regulatory compliance purposes.
• Legitimate interests — bj365 processes certain data to detect fraud, improve platform security, and analyse usage patterns to enhance the player experience, provided these interests are not overridden by your rights.
• Consent — where bj365 sends you marketing communications or uses non-essential cookies, we do so only with your explicit consent, which you can withdraw at any time.

bj365 does not sell your personal data to any third party. We share your data only in the limited circumstances described below, and only to the extent necessary for the stated purpose.

• Payment processors — bj365 shares transaction data with bKash, Nagad, and Rocket to process your deposits and withdrawals. These providers have their own privacy policies governing how they handle your data.
• Identity verification providers — when bj365 requires KYC verification, your identity documents may be shared with a third-party verification service operating under strict confidentiality obligations.
• Regulatory and legal authorities — bj365 may be required to disclose your data to government bodies, law enforcement agencies, or regulators where required by applicable law.
• Fraud prevention services — bj365 may share data with fraud detection services to protect the platform and its players from financial crime.
• Technology service providers — bj365 uses third-party providers for hosting, analytics, and customer support tools. These providers process data on our behalf under data processing agreements and are not permitted to use your data for their own purposes.

bj365 uses cookies and similar tracking technologies on the bj365 website and app. Cookies are small text files stored on your device that help bj365 recognise you, remember your preferences, and understand how you use the platform.

You can manage your cookie preferences at any time through your browser settings. Note that disabling essential cookies may affect the functionality of the bj365 platform and prevent you from logging in or placing bets.

bj365 retains your personal data for as long as your account is active and for a period after account closure as required by law and legitimate business needs. The specific retention periods depend on the type of data and the purpose for which it was collected.

• Account and identity data is retained for a minimum of 5 years after account closure to comply with anti-money laundering regulations.
• Transaction records are retained for a minimum of 5 years from the date of the transaction.
• Support communications are retained for 2 years from the date of the interaction.
• Technical and usage data is typically retained for 12 months and then anonymised or deleted.
• Marketing consent records are retained for as long as you remain opted in, plus 1 year after opt-out.

When your data is no longer required, bj365 will securely delete or anonymise it. If you request deletion of your data before the end of the applicable retention period, bj365 will delete what it legally can and explain why any remaining data must be retained.

bj365 takes the security of your personal data seriously and implements a range of technical and organisational measures to protect it against unauthorised access, loss, destruction, or alteration.

• All data transmitted between your device and bj365 is encrypted using 256-bit SSL/TLS technology.
• Player passwords are stored using one-way hashing — bj365 staff cannot see your password.
• Access to personal data within bj365 is restricted to authorised personnel on a need-to-know basis.
• bj365 servers are protected by firewalls, intrusion detection systems, and regular security audits.
• Player funds are held in accounts separate from bj365 operational funds.

While bj365 takes every reasonable precaution to protect your data, no system is completely immune to security risks. If you suspect that your bj365 account has been compromised, contact [email protected] immediately and change your password.

As a bj365 player, you have the following rights in relation to your personal data. To exercise any of these rights, contact bj365 at [email protected]. bj365 will respond to your request within a reasonable timeframe and at no charge.

• Right of access — you can request a copy of the personal data bj365 holds about you at any time.
• Right to rectification — if any of your personal data held by bj365 is inaccurate or incomplete, you can ask us to correct it.
• Right to erasure — you can request that bj365 delete your personal data, subject to legal retention obligations.
• Right to restrict processing — you can ask bj365 to limit how we use your data in certain circumstances.
• Right to data portability — you can request a copy of your data in a structured, machine-readable format.
• Right to object — you can object to bj365 processing your data for direct marketing purposes at any time.
• Right to withdraw consent — where processing is based on your consent, you can withdraw that consent at any time without affecting the lawfulness of prior processing.

bj365 is strictly for adults aged 18 and over. bj365 does not knowingly collect personal data from anyone under the age of 18. If bj365 discovers that personal data has been collected from a minor, that data will be deleted immediately and the associated account will be closed.

If you are a parent or guardian and believe that a minor has registered on bj365 or provided personal data to bj365, please contact us immediately at [email protected]. bj365 will investigate and take appropriate action without delay.

bj365 may update this Privacy Policy from time to time to reflect changes in our data practices, legal requirements, or platform features. When material changes are made, bj365 will notify registered players via email or an in-platform notification.

The updated Privacy Policy will be published on this page with a revised "last updated" date. Your continued use of bj365 after the publication of an updated Privacy Policy constitutes your acceptance of the changes. We recommend checking this page periodically to stay informed.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way bj365 handles your personal data, please get in touch with the bj365 support team. We are available 24 hours a day, 7 days a week.

• Email: [email protected]
• Live chat: available directly from the bj365 platform and mobile app
• FAQ: visit the FAQ page for answers to common questions about your account and data

For questions about responsible gaming tools including self-exclusion and deposit limits, visit the Responsible Gaming page. For the full terms governing your use of bj365, see the Terms and Conditions.